Client Agreement

1. Introduction

This Client Agreement (“Agreement”) is entered into by and between MORFIN FX LLC (hereinafter referred to as the “Company”) and the Client, which may be a legal entity or a natural person (or persons) who has completed the Application Form (hereinafter referred to as the “Client”). The Company is authorized and regulated by ST. VINCENT AND THE GRENADINES and holds license number 1539LLC2021.

The registered office of the Company is situated at SUITE NO – 305, GRIFFITH CORPORATE CENTRE, BEACH MOUNT, KINGSTOWN, ST. VINCENT AND THE GRENADINES.

This Agreement outlines the terms under which the Company will engage with the Client regarding Contracts for Difference (CFDs) based on specific underlying assets.

This Agreement governs CFD trading activities between the Client and the Company.

2. Interpretation of Terms

In this Agreement, unless the context requires otherwise, the following definitions apply:

Access Data: refers to one or more user identification codes, digital certificates (if any), authentication codes, or any other information used on any device that allows the Client to access the Client Terminal. This information may include a username, password, or the Client Account number. The term “Access Data” also encompasses any other information necessary for the Client to provide instructions, place orders, or make requests.

Account Type: signifies the different types of account models available to the Client by the Company. These account types include the Classic Account, the Copy Trading Account, and the ECN/STP Account.

Affiliate: mean, to the Company, any entity that directly or indirectly controls or is controlled by the Company, or any entity directly or indirectly under common control with the Company. For the Client, it means any person or entity related to the Client through common control, ownership, or familial ties.

Agreement: shall mean this Client Agreement and any amendments made to this Agreement from time to time. This CFDs Client Agreement shall incorporate the following documents by reference, which are amended periodically: Complaint Handling Procedures, Withdrawal & Refund Policy, Summary Order Execution Policy, Risk Warning, Conflict of Interest Policy, Privacy Notice, Website Terms and Conditions, Third-Party Disclosure Policy, and any other relevant document published on the Company's Website (morfinfx.com).

Applicable Rate: refers to the interest rate used for specific purposes based on the currency of the Client Account. The Applicable Rate is defined as follows:

  • (a) If the currency of the Client Account is US Dollars, the Applicable Rate is the Federal Funds Rate.
  • (b) If the currency of the Client Account is British Pounds, the Applicable Rate is the Bank of England Official Bank Rate.
  • (c) For other currencies, the Applicable Rate is determined by the Company based on the relevant central bank benchmark rate.

Application Form: refers to the form or questionnaire completed by the Client, whether in paper, host copy, or by other means, to apply for opening a Client Account with the Company. This form is designed to collect various information, including the Client's identification, due diligence, and categorization by the Applicable Regulations under the Agreement.

Ask: denotes the higher price in a Quote, and it represents the price at which the Client has the option to buy.

Balance: represents the total financial outcome on the Client Account at any given time, which takes into account the result of the most recent completed transaction as well as any deposit or withdrawal operations.

Base Currency: refers to the primary currency in a currency pair against which the Client either buys or sells the Quote Currency.

Bid: denotes the lower price in a Quote, and it is the price at which the Client has the option to sell.

Client Account: signifies a unique, personalized registration system that includes the Client's personal details, Completed Transactions, Open Positions, Orders, and deposit/withdrawal transactions within the Online Trading System, depending on the Account Type.

Client Categorization: is the classification assigned to the Client as a Client based on information provided by the Client, and it aligns with the standards set forth in this Agreement. The classification can be Retail Client or Professional Client. Categorization determines the level of protection under the law.

Client Terminal: represents the online trading software version 5 or a later version, as well as any trading platforms (including web and mobile trackers) used by the Client to transmit orders and manage operations. The Client Terminal provides the Client with an electronic trading interface that sends instructions and receives orders from the Company, while also keeping records of transactions.

Client Bank Account: refers to a bank account established by the Company to receive funds from the Client. This bank account may be located in a jurisdiction different from where the Company is regulated.

Close at Loss: implies the closure of a position of the same size. It involves opening a position, such as buying, and then closing the position, such as selling, or vice versa.

Closed Position: signifies the opposite of an open position. It means that the position has been closed and the trade is complete.

Contract Specifications: are the terms governing trading CFDs, including aspects like spread, initial margin, hedged margin, fees, etc. These specifications are determined by the Company and may change over time.

Currency of the Client Account: denotes the designated currency of the Client Account. The Client Account is converted into the Client's currency after the account is opened.

Currency Pair: refers to the object of a Transaction based on changes in the value of one currency in comparison to another. A Currency Pair is made up of two currencies: the Quote Currency and the Base Currency. It shows how much of the Quote Currency is needed to purchase one unit of the Base Currency.

Delivery: signifies the physical delivery of an Underlying Asset to the Client at a specific delivery point. In CFD trading, most transactions do not require physical delivery.

Equity: is calculated as the sum of the Balance, Floating Profit, and Floating Loss. It provides an overview of the financial state of the Client Account, taking into account open positions.

Error Quote (Spike): refers to a specific type of error in a quote that exhibits the following characteristics:

  • A significant Price Gap is a substantial difference between the current price and the previous price;
  • In a short period, the price quickly returns to around its previous level, indicating a temporary and significant change in price;
  • Before the appearance of this error quote, there were no rapid price movements in the market;
  • Before and immediately after the appearance of this error quote, no significant macroeconomic indicators and/or corporate reports were released. These error quotes typically occur due to technical errors or anomalies and do not reflect true market conditions.

Ex-Dividend Date: refers to the date on which the price of an asset (such as an equity-based instrument) is adjusted to remove the dividend value from the asset. Clients who hold positions in that asset on or before this date are eligible to receive the dividend payment.

Expert Advisor: is a technical online trading system designed to automate trading activities on an electronic trading platform. It can be programmed to execute trades automatically based on pre-defined trading rules, parameters, and algorithms. Expert Advisors can be customized and integrated directly into the Online Trading System and automatically adjust stop losses, take profits, and track profits.

Floating Profit: represents the currently profit or even Open Position, calculated at the current Quotation. This calculation excludes any applicable commissions or fees.

Free Margin: represents the amount of funds available on the Client Account that can be used to open a new position. It is calculated as the Equity minus the Necessary Margin.

Hedged Margin: represents the funds required by the Company to open and maintain Hedged Positions. The specific requirements for the Hedged Margin for each CFD are found in the Contract Specifications.

Indicative Quote: is a Quote at which the Company has the discretion not to accept any Instructions or execute any Orders. It is an indicative price that may not reflect actual execution prices.

Initial Margin: refers to the initial margin required by the Company to open a position. The specific details for the Initial Margin for each CFD can be found in the Contract Specifications.

Instruction: means any directive from the Client to the Company, such as instructing the opening or closing of a position or placing/modifying an order.

Instrument: is used to refer to the Contract for Difference (CFD) itself. It's the financial instrument being traded.

Leverage: is a ratio that relates the Transaction Size and Initial Margin. For example, a 1:400 leverage means that to open a position, the Initial Margin needed is four hundred times less than the Transaction Size. Leverage allows traders to control a larger position with a relatively smaller amount of capital.

Long Position: is a buy position that increases in value when market prices rise. In the context of Currency Pairs, it involves buying the Base Currency against the Quote Currency.

Lot: is a unit of measurement used to specify the transaction amount for each Underlying Asset in a CFD.

Lot Size: is the number of underlying units in one Lot, and it is defined in the Contract Specifications.

Maintenance Margin: represents the minimum amount of equity required to maintain Open Positions. The specific margin requirements are outlined in the Contract Specifications for each Underlying Asset in a CFD.

Margin Call: occurs when the Company notifies the Client to deposit additional Margin. This notification is made when the Client does not have sufficient funds to maintain their open positions.

Margin Level: is the percentage ratio of Equity to Necessary Margin, calculated as: (Equity / Necessary Margin) x 100%. It indicates the Client's account health and is used to determine stop-out levels.

Margin Trading: refers to leveraged trading, where the Client can execute Transactions with funds on their Client Account compared to the Transaction Size. This allows for potential higher returns but also carries increased risk.

Matched Positions: are Long and Short Positions of the same Transaction Size opened on the Client Account for the same CFD. This can serve both commercial and non-commercial purposes for the Client.

Member Area: is an electronic access console through the Company's website or Online Trading System. Clients can use the Member Area to manage their Client Accounts and perform transactions such as fund withdrawals, opening sub-accounts, and transferring money between their Client Accounts. It may also be referred to as “Client Portal.”

Necessary Margin: refers to the margin amount required by the Company to open Matched Positions. The specific margin requirements for each CFD are specified in the Contract Specifications.

Normal Market Size: varies depending on the type of Instrument:

  • For Currency Pairs, it refers to the maximum number of units of the Base Currency that the Company can execute in Normal Market Size. These details are specified in the Contract Specifications for each instrument;
  • For other instruments, it refers to the maximum number of units of the Underlying Asset that the Company can execute in Normal Market Size. These details are specified in the Contract Specifications for each instrument.

Online Trading System: encompasses all the software and hardware used by the Company, including computer devices, databanks, telecommunication lines, an electronic trading platform, an execution model, and billing engine. This network allows the Client to access market information in real time, conduct technical analysis, execute Transactions, place/modify/delete Orders, receive notifications from the Company, and maintain records of open and closed trades. It connects the Client with the Company for trading purposes.

Open Position: is either a Long Position or a Short Position that has not yet been resolved in a Completed Transaction. It represents an active position in the market.

Order: is an instruction provided by the Client to the Company, indicating to either open or close a position when the market price reaches a specified level.

Order Level: is the price specified in the Order, which, when reached, triggers the execution of the order.

Parties: are the Client and the Company, collectively referred to as the Parties to this Agreement.

Pip Hunting: refers to a situation in which the Client opens a position and quickly closes it within a very short time, often when there is only a profit of one pip. This practice is characterized by rapid trading for small profit margins.

Price Gap: occurs in the following situations:

  • The current Quote Bid is higher than the Ask of the previous Quote;
  • The current Quote Ask is lower than the Bid of the previous Quote.
  • Price gaps represent discontinuities in market prices and can impact trading outcomes.

Professional Client: is a client who qualifies as a “Professional Client” under the Regulations and rules that apply to their trading activities. Professional Clients typically have more experience and knowledge of financial markets and may receive different regulatory protections.

Quote: is an indication of the current price of a specific underlying asset, presented in the form of Bid and Ask prices.

Quote Currency: is the second currency in a Currency Pair. It can be bought or sold by the Client in exchange for the Base Currency.

Quote Base: refers to the information stored on the Server related to Quotes.

Quotes Flow: refers to the stream of real-time quotes supplied through the Online Trading System for each specific financial instrument.

Relevant Amount: is any free Equity in the Client Account that is not being used for margin requirements.

Request: is a directive given by the Client to the Company to obtain a Quote. This request does not impose an obligation to execute a Transaction.

Scalping: is a trading strategy where the Client opens multiple positions simultaneously and quickly closes them, often within less than five minutes. This strategy may involve buying at the Bid price and selling at the Ask price to profit from the Bid/Ask spread.

Server: refers to all the software and hardware used by the Company to execute Transactions, distribute Quotes, and maintain records.

Services: encompasses the various services provided by the Company to the Client, as outlined in clause 8 of this Agreement.

Short Position: is a sell position that increases in value when market prices fall. In the context of Currency Pairs, it involves selling the Base Currency against the Quote Currency. It is essentially the opposite of a Long Position.

Slippage: refers to the difference between the expected price of a trade and the actual price at which the trade is executed. Slippage often occurs during periods of high volatility or when executing large orders. Slippage can be positive or negative, depending on market conditions.

Spread: is the difference between the Ask price and the Bid price of a Quote for a CFD at the same moment. It represents the cost or the profit that traders encounter when entering or exiting a trade.

Swap or Rollover: is the interest added or deducted for holding a position open overnight. This interest adjustment is often associated with financing costs or benefits.

Trailing Stop: is a feature that allows a stop-loss level to automatically adjust as the market price moves favorably. It locks in gains while limiting potential losses.

Transaction: refers to an order to execute a trade involving a Contract for Difference (CFD) that is executed on the Client Account on behalf of the Client.

Transaction Size: is calculated by multiplying the Lot Size by the number of Lots involved in the CFD.

Underlying Asset: is the financial instrument on which a CFD is based. It could be a Currency (Foreign Exchange), Equity Indices, Metal, Futures, Commodity, or Stock.

Underlying Market: is the market where the Underlying Asset of a CFD is actively traded.

Website: refers to the online platform of the Company located at morfinfx.com.

Written Notice: means the meaning as defined in clause 27, typically referring to a written format of communication.

3. Commencement and Account Activation

  • Binding Nature of the Agreement: This Agreement is legally binding and applies to the Company, its successors, and assigns, as well as the Client's relevant heirs and processes or representatives.
  • Effective Date of the Agreement: The Agreement becomes effective when the Company sends a notice to the Client confirming the opening of the Client Account and when the Client makes the first funding of the Account. In essence, the Agreement takes effect when the Client's account is officially activated.
  • Minimum Initial Deposit: Depending on the Client's account type, there is a requirement for a minimum initial deposit. The Client is advised to review these requirements before opening an account. This initial deposit must be made to activate the Client Account.
  • Client Acceptance: The Company is not legally obligated and, due to applicable regulations, may be unable to accept the Client as a customer until all required documentation is provided and verified.

4. Client Categorization

  • Client Categorization Levels: The Client acknowledges that different categories of Clients (Retail Clients, Professional Clients, and Eligible Counterparties) receive differing levels of regulatory protection. Retail Clients are provided the highest level of protection, while Professional Clients and Eligible Counterparties are assumed to possess more experience, knowledge, and risk assessment capabilities, thus receiving a lower level of protection.
  • Categorization Basis: By default, the Company categorizes Clients as Retail Clients based on information provided during onboarding.
  • Accuracy of Information: The Client acknowledges that the Company will rely on the accuracy, completeness, and correctness of the information provided by the Client during the application process. The Client agrees to notify the Company immediately in writing of any changes.
  • Right to Review Categorization: The Company reserves the right to review the Client's categorization and make changes to the Client's categorization if it deems it necessary.

5. Capacity

  • Client's Capacity: The Client acts as principal and not as an agent, representative, trustee, or custodian on behalf of another party.
  • Client Acting on Behalf of Another: If the Client (they or an agent) acts on behalf of someone else, they must provide the Company with the required legal authorization and documentation.
  • Company's Role in Transactions: In the context of any Transaction, the Company may function in two different capacities: (a) As an intermediary between the Client and Liquidity Providers; or (b) As an agent in which case another third party serves as the execution venue for the Transaction.

6. Third Party

  • Client's Right to Authorize Third Parties: The Client has the right to authorize a third party to place instructions, Requests, and Orders to the Company on their behalf. To do so, the Client must notify the Company in writing of this authorization.
  • Company's Right to Seek Specifications: The Company is granted the right, although not obligated, to request specific details or specifications regarding the third party's authorization.
  • Additional Authorizations: The authorization granted to a third party is in addition to any other authorizations already specified in this Agreement.
  • Continuation of Authorization: Unless the Company receives a formal written revocation from the Client, the Company will continue to accept Instructions and Orders from the authorized third party.
  • Responsibility in Case of Client's Death or Mental Incapacity: In the unfortunate event of the Client's death or mental incapacity, the Company holds no liability for actions taken under third-party authorization until formally notified in writing.
  • Effect on Client's Obligations: Any revocation of third-party authorization does not relieve the Client from any obligations or liabilities incurred prior to revocation.

7. Personal Data and Confidentiality

The Company recognizes that the Client's personal information is valuable and agrees to maintain confidentiality. The Company ensures data protection in compliance with applicable privacy regulations.

  • Protection of Personal Information: The Company is committed to safeguarding Client data using appropriate security and encryption practices.
  • Communication and Use of Information: The Company and its affiliates may contact the Client regarding accounts, services, or updates.
  • Data Collection: Personal and financial data collected is processed strictly to manage the trading account, adhere to KYC/AML obligations, and facilitate transactions.
  • Disclosure of Information: Information will not be disclosed to third parties except as required by law, regulation, judicial order, or to authorized payment processors and auditors.
  • Recording of Communications: Telephone conversations and electronic communications between the Client and the Company may be recorded for compliance, quality assurance, and dispute resolution.

8. Services

The Company provides execution services in respect of CFDs on underlying assets. Trading in CFDs is execution-only and does not involve physical delivery of underlying assets.

  • Execution-Only Nature: The Company executes orders on an execution-only basis without providing investment advisory or asset management services.
  • Right to Delay or Decline Orders: The Company reserves the right to delay or decline transmission or execution of orders under exceptional market conditions, technical disruption, or suspected abuse.
  • No Advisory Responsibility: The Company does not advise on the merits of any trade. All trading decisions are made solely by the Client at their own risk.
  • EA/Algorithmic Trading Policy: Expert Advisors (EAs) and automated trading software are permitted, provided they comply with Company rules and do not exploit platform latency or system anomalies.

9. CFDs' General Trading Procedures and Orders

  • Market Watch and Price Quotes: Quotes displayed in the Client Terminal reflect prices provided by major liquidity providers.
  • Order Placement: Orders may be placed electronically via the Client Terminal using the Client's Access Data.
  • Order Execution: Market orders are executed at the best available market price. Limit orders and stop orders are executed once the specified order level is triggered.
  • Market Volatility and Spread Widening: During news releases, low liquidity, or market opening/closing, spreads may widen significantly, and execution prices may deviate from requested levels (slippage).
  • Prohibited Trading Strategies: Latency arbitrage, quote tampering, pip-hunting, and fraudulent hedging between swap-free and swap-bearing accounts are strictly prohibited.

10. Margin Requirements

  • Maintaining Margin: The Client is required to maintain sufficient initial and maintenance margin on open positions at all times.
  • Margin Level & Stop-Out: If the account Margin Level falls to or below 20% (Stop-Out Level), the Company reserves the right to automatically liquidate open positions without prior notice to limit further losses.
  • Margin Calls: The Company is under no obligation to issue margin calls, and monitoring margin health remains the sole responsibility of the Client.

11. Swap-Free Account Policy

  • Swap-Free Period: Morfin FX offers swap-free accounts in accordance with internal policies. Eligible accounts enjoy zero swap charges for the first thirty (30) calendar days from trade opening.
  • Trades Held Beyond 30 Days: If positions remain open for more than thirty (30) consecutive days, standard financing/swap fees become applicable.
  • Abuse of Swap-Free Privileges: The Company reserves the right to revoke swap-free status, charge accumulated swap fees retroactively, or terminate accounts in instances of arbitrage or abusive trading.

12. Confirmations

Confirmations of executed trades, account balances, and activity statements are provided through the Client Terminal and Member Area. Clients must examine trade confirmations promptly and notify the Company within two (2) business days of any discrepancy.

13. Decline of Client's Orders, Requests and Instructions

The Company reserves the right to reject, cancel, or decline orders under circumstances including insufficient margin, abnormal market volatility, system malfunction, suspicion of market abuse, or failure to meet regulatory requirements.

14. Miscellaneous

Includes provisions regarding account suspension, joint account liability (joint and several), error quote correction, dormant account administration, and assignment of rights.

15. Regulatory Provisions

The Company and Client agree to adhere to all applicable laws and statutory requirements. The Company retains Client transaction records for at least five (5) years following the termination of the business relationship.

16. Applicable and Governing Law

This Agreement and all transactions shall be governed by and interpreted in accordance with the laws of St. Vincent and the Grenadines. Any dispute that cannot be resolved amicably shall be submitted to the competent courts of St. Vincent and the Grenadines.

17. Severability

Should any provision of this Agreement be deemed illegal, invalid, or unenforceable by any competent tribunal, such finding shall not affect the validity or enforceability of the remaining provisions.

18. Non-Exercise of Rights

Failure or delay by the Company in exercising any right, power, or remedy under this Agreement shall not operate as a waiver of that right, power, or remedy.

19. Assignment

The Company may assign or transfer any of its rights and obligations under this Agreement to an affiliate or third party. The Client may not assign or transfer their rights without prior written consent from the Company.

20. Adjustments

In the event of corporate actions affecting an underlying asset (such as stock splits, dividends, mergers, or reorganizations), the Company reserves the right to make appropriate adjustments to open positions or account balances.

21. Netting and Set-Off

The Company has the right to set off any amounts owed by the Client against any credit balance or equity in the Client Account across any and all sub-accounts.

22. Currency

The Company may convert any funds received or held in the Client Account into the account's base currency using prevailing spot exchange rates. The Client bears all foreign exchange risk and conversion fees.

23. Commissions, Charges and Other Costs

The Client shall pay all spreads, trading commissions, swap fees, deposit/withdrawal fees, and related costs as set out in the Contract Specifications published on the website.

24. Deposits and Withdrawals

Governed by the Withdrawal & Refund Policy. The Client acknowledges that bank wiring instructions are provided by the Company along with account details and confirmation. Third-party deposits and withdrawals are strictly prohibited.

25. Deposits and Withdrawals Fees

The Company reserves the right to levy processing fees on deposits and withdrawals depending on payment method, currency, and volume, as clearly disclosed in the payment schedule.

26. Client Money

Client funds are held in segregated accounts with reputable banking institutions, separate from Company operational funds, in accordance with regulatory standards.

27. Communications and Written Notices

Formal notices to the Company must be sent in writing via registered post or email to support@morfinfx.com. Notices to the Client will be delivered electronically via email or internal trading system messaging.

28. Complaints Handling Procedures

All complaints must be submitted in writing and will be investigated independently and resolved in accordance with our Complaint Handling Policy.

29. Language and Website

The official operative language of this Agreement is English. Translations into other languages are for convenience only; in the event of inconsistency, the English text prevails.

30. Online Trading Systems, Mobile Trading Services and Safety

The Client must maintain the security of login credentials and is responsible for all orders transmitted via their terminal. The Company is not responsible for losses caused by system downtime, internet latency, or third-party breaches.

31. Electronic Signature

Electronic confirmation and digital registration carry the same legal weight, validity, and enforceability as handwritten physical signatures.

32. Force Majeure

The Company is not liable for failures or delays resulting from acts of God, war, civil disturbance, strikes, government restrictions, regulatory interventions, or severe telecommunication outages.

33. Time of Essence

Time is of the essence regarding all payment obligations, margin replenishments, and compliance requirements under this Agreement.

34. Termination

Either party may terminate this Agreement by giving written notice, provided that all open positions are closed and outstanding balances are settled.

35. Business Introducer

The Company may collaborate with Introducing Brokers (IBs). The Client acknowledges that IBs are independent third parties and are not authorized to bind or advise on behalf of the Company.

36. Limitations of Liability and Indemnity

The Company shall not be liable for any trading losses, missed opportunities, or consequential damages. The Client agrees to indemnify the Company against any claims arising from the Client's breach of this Agreement.

37. Representations and Warranties

The Client warrants that information provided is accurate, they have the legal right to trade, funds used are legitimate, and trading does not violate the laws of their country of residence.

38. Conflicts of Interest

The Company maintains internal policies to identify, manage, and prevent potential conflicts of interest between the Company, affiliates, and Clients.

39. Client Acknowledgements of Risk and Consent

The Client acknowledges that CFD trading involves substantial risk of capital loss, leverage amplifies both gains and losses, and CFDs are non-deliverable over-the-counter (OTC) derivative instruments.

40. Manifest Error

The Company reserves the right to void or correct any transaction that occurred as a result of an obvious pricing mistake, technical glitch, or manifest error.

41. Amendment

The Company may amend the terms of this Agreement by publishing the updated version on its website. Continued use of Company services constitutes acceptance of the updated terms.

42. Customer Acknowledgments and Signature

  • Client's Consent: The client acknowledges their understanding of the CFD Client Agreement as interpreted in clause 2.1, and consents and agrees to all terms and conditions in this Agreement.
  • High Degree of Risk Acknowledgment: The client acknowledges that trading in CFD contracts involves a high degree of risk and is suitable only for individuals who can assume the risk of loss over their margin.
  • Confirmation through Online Registration: By clicking “Submit” on the online registration form, the client confirms and agrees to the following:
    • They have read, understood, acknowledged, and agreed to all the company's terms and conditions and this Agreement;
    • They confirm that they do not breach any regulation of their country of residence when trading in the forex market.
  • Electronic Signature: The client acknowledges that their electronic signature is considered a legal and official signature and has the same effect as a physical handcopy signature.
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